At DesignEra (accessible from our website and mobile applications), one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by DesignEra and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@designora.com.
1. Consent
By using our website and mobile application (DesignEra), you hereby consent to our Privacy Policy and agree to its terms.
2. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Account Details: When you register for an Account (Sign Up), we ask for your contact information, including items such as your name, mobile phone number, and email address.
- Profile Assets: To offer customized political, festival, and professional layouts, you may choose to upload your profile photo, party logo, designation, and other professional details.
- Device Permissions: Our application requires camera, storage, and image gallery permissions to enable the photo editor to crop, overlay, and save designs locally onto your device storage.
- Payment Information: When upgrading to VIP Premium subscription or adding funds to your digital wallet, payments are processed securely via third-party gateways (e.g., Razorpay). We do not collect or store your full card details or payment passwords on our servers.
3. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our mobile application and layouts.
- Improve, personalize, and expand our pre-built graphic template collections.
- Understand and analyze how you use our editor tools to deliver better animations and text typography.
- Process premium subscriptions, digital wallet top-ups, and cashback rewards.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the app, and for marketing and promotional purposes.
- Find and prevent fraud or copyright abuse on our design templates.
4. Third-Party Services We Use
DesignEra integrates third-party services that collect information used to identify you, authorize requests, or securely process funds:
- Google Firebase: Used for secure user authentication (Firebase Auth), database management, and cloud configurations. Read Google's Privacy Policy.
- Razorpay: Used for secure payment processing for subscriptions and wallets. Read Razorpay's Privacy Policy.
5. Data Deletion Rights
We respect your right to control your personal data. You have the right to request the deletion of your account and all associated personal information (uploaded photos, logos, name, and email details) at any time. You can submit a deletion request directly within the mobile application or by visiting our dedicated Account & Data Deletion Request Page.
6. Data Security
The security of your Personal Information is important to us. We store and protect your data using industry-standard secure cloud infrastructures. However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure.
7. Children's Privacy
Another part of our priority is adding protection for children while using the internet. DesignEra does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our app, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.